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General Policy Terms
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How satisfied are you with the basic coverage offered by this policy?
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Cancellation by Insurer
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Although prohibited in some states, does this plan have a provision allowing the insurer to cancel your policy upon written notice to you?
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Cancellation for Non-Payment
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If the insurer cancels your policy due to non-payment, is there an acceptable timeframe for receiving the written notice and for appealing the cancellation?
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Coverage Duration
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How does the timeframe this coverage is in force and any disqualifying events fit your needs?
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Coverage Maximums
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Does the amount of available insurance meet your current and future needs?
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Coverage vs. Cost
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Comparing the coverage this policy offers, is it offered at a competitive price?
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Meets Your Need
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Evaluate the degree to which this insurance policy meets your overall financial, health, life and liability needs both now and in the future. If you are not sure, ask a professional.
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Policy Renewal
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Is the plan or policy guaranteed to renew regardless of your current or future health status?
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Insurance Agent
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How would you rate your insurance agent's overall helpfulness and knowledge?
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Agent Helpfulness
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How would you rate the agent's understanding of your situation and ability to provide solutions from which to choose?
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Agent Knowledge
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Is the agent knowledgeable and able to answer all your questions?
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Agent Relationship to Insured
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Evaluate your reason for considering this policy; is it for emotional reasons, do you feel obligated due to a friendship or does the policy really compliment your financial goals?
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Agent Status
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Does the agent represent one company or many companies? With limited access to other insurers, premiums could be higher.
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Insurance Provider
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How would you rate the overall interest, information and support the insurance provider has given you?
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Affiliations
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Does the insurer have affiliations with other business concerns (e.g. business partnerships and working relationships) that might translate to reduced premiums?
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Claims Processing
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How easy is this insurer's overall claims process?
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Company Rating
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How is the insurer rated by the standard rating services?
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Hospital Accessibility
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How accessible are hospitals in this plan's network?
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Physician Selection
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Rate the number of physicians available under this plan for primary care in your area.
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Physician Network
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How well does the physician and specialist network in the plan meet your needs? (Consider out-of-area access, too.)
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Plan Restrictions
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Evaluate any restrictions the plan places on your choice of physician or specialist.
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Recommendations
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How would you rate the experience of others attempting to collect benefits from this insurer?
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Specialists
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What is your flexibility in choosing a specialist within the plan constraints?
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Cost
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How do you rate the overall cost of this insurance coverage?
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Co-Pays
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Rate the co-payments you must make for regular and specialist care.
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Cost Management
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Evaluate the options available to you to reduce your overall cost of coverage.
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Ambulatory Surgery
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Does this policy have an inducement to utilize less expensive, outpatient care in an effort to control costs?
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Association Discount(s)
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Evaluate any discounts given to policyholders for belonging to associations. (e.g. AARP, Alumni Association, Professional Associations)
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Case Management
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Does this policy provide for case management when dealing with large claims and numerous treatment options?
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Mandatory Second Opinion
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Does this policy contain a second opinion provision for non-life-threatening surgery? (This will reduce unnecessary expenses and therefore premiums paid.)
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Multiple Policies
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Does this plan stipulate that if you have additional insurance with another insurer, premiums for this plan will be adjusted and/or returned if they exceed the amount of prorated benefits?
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Out-of-Network Costs
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How reasonable are costs if you go outside this plan's network?
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Pre-certification Review
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Does this policy require a pre-certification review prior to hospital stays for non-emergencies?
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Premiums
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Rate your overall cost of insurance.
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Affordability
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Evaluate your ability to afford premiums based on current income.
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Payment Frequency
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Does the insurer provide payment intervals which meet your needs (monthly, quarterly, semi-annual, etc.)?
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Payment Options
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Does the insurer provide various payment options (EFT, check, credit card, etc)?
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Payment Source
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Have you evaluated the best way to pay for this coverage, whether it be cash from your income or cash from income producing investments?
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Premium Amount
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Rate the premiums being charged for this policy or plan. For higher limits and health risks, you would expect to pay a higher price.
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Coverages
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Evaluate the coverage afforded you by the health insurance policy or plan you are considering.
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Adoption
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What level of coverage is provided for adopted children in this plan?
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Baby Well-care
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Rate the level of preventative and post-natal newborn coverage in this plan.
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Dental
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What level of dental coverage does this plan offer you?
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Emergency Services
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Does this plan provide emergency care coverage outside of the network?
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Family Planning
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Does this plan provide coverage for family planning?
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Maternity Benefits
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Do the maternity benefits meet your specific family needs?
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Mental Health Services
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Does the plan cover mental health services?
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Personal/Family
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Does this plan provide coverage for everyone in your family who needs it?
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Prescription Drugs
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Rate the prescription drug coverage offered by this plan.
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Vision
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Rate the level of vision coverage offered by this plan.
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Policy Features
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Evaluate any limits placed on you due to policy definitions, eligibility or limitations.
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Policy Considerations
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Evaluate policy provisions to determine their impact on your out of pocket costs, coverage limits, or other policy terms.
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Alternative Health Plans
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Are other health plans an alternative in determining your overall health care needs?
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COBRA
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Explore your eligibility for coverage under COBRA.
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Life Changes
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Evaluate your coverage options for upcoming life changes, such as retirement, pregnancy, long-term care, etc...
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Medicaid
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Explore your eligibility for coverage under Medicaid.
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Medicare
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Explore your eligibility for coverage under Medicare, such as Types A, B, D, etc.
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Unpaid Premiums
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Is there an unpaid premium provision which states that if there is a premium due at the time of a claim, the unpaid premium will be subtracted from the benefit amount? (The alternative is policy cancellation or non-payment of the claim.)
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Policy Eligibility
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Do you fit the eligibility requirements for this policy?
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Basic Eligibility
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Given your known risk factors and your current or anticipated health situation, how do the policy eligibility requirements fit you?
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Age Criteria
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Are you within the required age range for this insurance policy?
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Health History
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Does your health history affect your ability to acquire this protection?
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Income Minimums
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Evaluate your income relative to your expected premium payment. Insurers will only issue policies to those who can afford the premiums.
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Mental Conditions
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If you have a prior or existing mental condition, are this policy's qualification criteria appropriate for your situation?
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Occupational Risk
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To what extent does your current occupation disqualify you for insurance or raise the premiums beyond affordable limits?
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Pre-existing Conditions
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How well are pre-existing conditions covered by the plan?
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Adult Conditions
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To what extent are adult related pre-existing conditions covered by the plan?
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Child Conditions
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To what extent are children's pre-existing conditions covered by the policy or plan?
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Waiting Period
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How reasonable are any waiting periods for your pre-existing conditions?
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Recreational Risk
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To what extent do your recreational activities affect your ability to obtain coverage with this provider?
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